Job Details
The International Committee of the Red Cross (ICRC) is an independent, neutral organization ensuring humanitarian protection and assistance for victims of war and armed violence. Please visit www.icrc.org for more information.
The ICRC is looking for a suitable candidate to fill the position of:
ICT Specialist 1
Contract type : Open Ended
Number of Posts : 1 Post
Duty Station Sanaa
Purpose :
Provides administrative support for ICT Department, either independently or under the supervision of the ICT Manager & ICT Coordinator.
Accountabilities & Responsibilities
Functional Responsibilities:
- Installs, maintains, repairs and monitors ICT equipment in line with ICRC standards.
- Briefs end-users on standard computer systems (hardware and/or software), provides technical advice and assistance with IT equipment and its use and provides remote support when needed.
- Manages inventory by monitoring IS INV database and carrying out regular physical checks; manages stocks.
- Allocates equipment in an efficient manner, taking into account users' needs and ICRC policies.
- Keeps track of equipment allocations, dispatches equipment and follows up on shipments to and from other ICRC sites.
- Places orders for parts, equipment and tools, locally or in Geneva, according to standing procedures and in collaboration with the administration and logistics.
- Handles relations with the internet service provider regarding fees, level of service, etc., in collaboration with the ICT Management, Finance and administration.
- Keeps technical documentation up to date for all IT installations.
Certifications/Education Required
- Secondary school or technical college.
- Good command (spoken and written) of English.
- Good ICT knowledge.
- Advanced computer skills, including Microsoft Office suite, SharePoint and IBM Lotus Notes.
Professional Experience Required
- Minimum 2 years' troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, telecommunications, IT, help desk, etc.).
Competencies
- Leadership
- Accountability
- People management
- Team work & Collaboration
- Representing the ICRC
- Beneficiary & Client focused
How To Apply
- Letter of Motivation in English
- C.V. in English
- Copies of the Academic Certificates, Work Certificates, and Letters of Recommendation if any.
Please send your applications by email to: san_hr_services@icrc.org
Indicating in the subject line: ICT Specialist 1
Applications with no clear indication of the subject will not be considered
Deadline to send your application: 30.12.2018
